Welcome to the official website of HSCRANE. We are committed to protecting your privacy and the security of your personal information. This policy explains how we collect, use, disclose and safeguard your data when you visit this website or send us an enquiry.
1. Information we collect
We may collect the following information when you visit the site or contact us:
- Personal details such as name, email address, phone number and company name.
- Technical data such as IP address, browser type, device information and pages visited.
- Enquiry details, including messages submitted through contact forms or email.
- Country, and the page or campaign parameters that led to an enquiry (for example
utm_source).
2. How we use your information
We use the information we collect to:
- Respond to your enquiries and requests.
- Provide product and service information.
- Keep an internal log of enquiries for follow-up and response statistics. The log is deleted after 90 days.
- Improve website functionality and user experience.
- Send updates or marketing communications, only with your consent.
- Comply with legal obligations.
5. Data security
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration or destruction.
6. Your rights
Depending on your location, you may have the right to access the personal data we hold about you, request correction or deletion, object to or restrict processing, or withdraw your consent at any time. To exercise these rights, contact us using the details below.
7. Third-party links
This website may contain links to external sites. We are not responsible for the privacy practices or content of those third-party websites.
8. Policy updates
We may update this policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review the policy periodically.
Questions about this policy?
Contact us and we will respond as soon as possible.